Hyperdoc
Extract the right information from your documents with the support of conversational AI. An app dedicated to Operations, HR, Customer Service and Finance.
Business challenge
How to cut the time and costs of document control staff?
How can I quickly find key information that I am missing?
Is there a sustainable way to improve collaboration between people handling different kinds of documentation, avoiding bottlenecks?
Is it possible to extract valuable information that I need for various management applications, without manual intervention?
An effective solution to your needs
Digitisation has created in companies a dense proliferation of documents, applications and flows that often do not communicate with each other, and involve time-consuming human intervention in their operational management. Thanks to a paradigm shift, however, it is possible to eliminate this entropy by exploiting the information hidden in textual data, which are usually handled manually and inhibit the automation of the process. To do so, we move from digitisation to datafication, the technological process that transforms data into valuable information to ensure better products and services. Datafication, however, is not enough: we need Artificial Intelligence as an accelerator and enabler of automation. Conversational AI focuses on natural language interaction between human users and computer systems, with the aim of improving communication efficiency and access to information.
Unique benefits of Hyperdoc
Can transform and extract information from documents using sophisticated language models, non-language models and search engines.
An AI trained to understand natural human language, generate coherent responses and hold text conversations. With HyperDoc it is possible to chat with an intelligent agent with access to the most relevant documents from your database and can use them to respond to questions, carry out complex reasoning and summarise arbitrary text content.
It enables management of knowledge through analysis and research, integrating with your company’s document-management tools. An app capable of connecting your data to the power of LLM (Large Language Models), to carry out reasoning and develop instructions for models.It basically acts as a thin layer on the system to control everything made available by LLMs.
Areas of application
Manufacturing
Services and multiutilities
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Financial services
Mass retail
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Processes
All those involving document management.
Thanks to text mining technology, documents can be read and interpreted, terms and concepts can be disambiguated, and specific vocabulary can be used.
Any type of document can be analysed and classified using search tags.
Customer care/After sales
Marketing/CRM/Sales
E-commerce/Marketplace
Administration
The benefits of choosing us
- Compliance checks/auditing of documents;
- better use of corporate knowledge;
- Conversational AI for unprecedented effectiveness;
- increased productivity and efficient service management;
- possibility of aggregating insights in dedicated dashboards;
- reduction of analysis time on documents.
Successful cases
Services
A major company that manages documents related to building renovation, ecobonus and tax incentives saves 5 FTEs in the back office to process the paperwork, ensuring a high standard of quality, minimising manual intervention and automating the process with verification of compliance of the documents with the required standards. Thus Hyperdoc ensured increased integration and collaboration between different management systems and processes.
Manufacturing
A company in the processing and sale of steel uses Hyperdoc, integrated with its own document database, to automatically extract the information contained in letters accompanying goods, eliminating 90% of back-off manual data entry.Hyperdoc also handles the checking of quality certificates, which arrive separately, against the database and orders, managing changes (removal of lines that are not applicable) to be sent to the end customer.
Financial services
The company in question has made the process of onboarding and managing non-performing loans (NPLs)efficient. Hyperdoc analyses files with PDFs and photographs, classifying them by category or content and extracting useful information for the process, including: companies involved, tax codes, amounts, property locations, etc. Thanks to97% accuracy, great efficiency and savings are achieved in archiving and document searching.